STORE POLICY
Customer Care
At Canada Kennels, we’re committed to your satisfaction. Our Customer Experience team is available via email, Monday–Friday, 9:00 AM–5:00 PM EST). Whether you need help choosing the right kennel, tracking your order, or resolving an issue, we aim to respond within 24 hours on business days to ensure a seamless experience.
We offer personalized support, including 1-on-1 video consultations for sizing and product guidance, setup assistance, and quick resolution for any damaged or defective items. Your feedback is valued—reach out to us to share your experience or for any assistance. Thank you for choosing Canada Kennels!
Privacy & Safety
At Canada Kennels, we value your trust and are committed to protecting your personal information. When you shop at www.canadakennels.com, we collect only the data necessary to process your order, such as your name, email, shipping address, and payment details. This information is securely stored and used solely for order fulfillment, customer support, and, if you opt in, sending you updates about our products or promotions. We do not sell, rent, or share your personal data with third parties, except as required to complete your transaction (e.g., with payment processors or shipping partners) or to comply with legal obligations.
Wholesale Inquiries
Canada Kennels welcomes wholesale and breeder inquiries! If you’re interested in partnering with us to bring our high-quality kennels and accessories to your customers, please reach out to discuss opportunities. Contact our team to start the conversation.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments